Shipping

We endeavour to provide affordable shipping rates and subsidise the postage and handling costs to keep our prices low. All orders are dispatched from our Stanmore location.

Shipping Rates

Australian Website Orders

Order Value Postage Charge
Less than $15 $3.49
$15 to $25 $5.99
$25 to $45 $6.99
$45 to $99 $9.99
Over $99

Free*

Express Post (Orders less than $150)

$18.99

(WA Express $23.99)

Express Post (Orders over $150)

$24.99

(N/A for WA orders - call or email if required)

 

Australian Phone, Mail or Email Orders

Order Value Postage Charge
Less than $15 $5.99
$15 to $30 $8.99
$30 to $60 $9.99
Over $60

$11.99

Express Post (Orders less than $150)

$18.99

(WA Express $23.99)

Express Post (Orders over $150)

$24.99

(N/A for WA orders - call or email if required)

 

New Zealand Orders^

New Zealand orders are shipped via Australia Post International Standard Pack and Track unless Express Post is requested.

Order Value Postage Charge
Less than $120 $12.99
Over $120

Free*

Express Post (5-7 days)

(Orders less than $120 only)

$29.99

  

International Orders^

Order Value Postage Charge
Less than $40 $25.99
$40 to $100 $38.99
$100+

$49.99

*Digital products (Reformers Gift Cards, eBooks etc) do not count towards the order value of free postage as they are not shippable items.

Returns Policy

If, for any reason, you're not happy with an item purchased via our website, contact us to arrange a Return Authorisation, and then return the item in new condition within 30 days of purchase for a full refund of the purchase price (excluding shipping).

Prices

Prices on our site include any relevant GST for Australian orders.

^For overseas customers, our prices are in Australian dollars and do not include GST, however, we have included in the price a 10% postage surcharge for all overseas orders. This enables us to have reduced overseas freight charges and makes our pricing simpler to manage.